Install TrustRouting and start with Community for free.

1. Download the APK

Download the approved TrustRouting APK from the official download link. Prefer a dedicated test handset.

2. Allow installation from the approved source if Android asks

Open the APK from Downloads. If Android asks, allow installation from that browser or files source, then tap Install.

3. Install and open TrustRouting

When installation finishes, launch the app.

4. Authenticate through Magic Link

Open the Auth tab, accept Terms, enter your email, and confirm via secure Magic Link.

5. Choose Community or request Private

Start on Community for free testing with your own devices, or request a Private workspace when your organization requires private data handling. See Pricing.

6. Grant SMS / Calls / Phone permissions

Allow the permissions required for the channels being tested. Details on the permissions page.

7. Optionally grant Notification Access

For supported WhatsApp / Viber / Telegram OTP notification capture, grant Notification Access and enable the relevant toggles. TrustRouting does not import full chat history.

8. Configure background operation

Allow TrustRouting to run in the background so evidence syncs to the web promptly. Apply battery exemptions if your device OEM requires them for reliable unattended operation.

9. Enable Remote Access (optional)

Only enable Remote Access on devices you are authorized to manage.

1. Open TrustRouting → Remote Access.
2. Confirm the device is online.
3. Tap Start Screen Sharing.
4. In the Android share dialog select Entire screen.
5. Tap Start now.
6. Enable TrustRouting Accessibility / remote-control service if control is not yet enabled.
7. Apply battery/background exemption if required.
8. Return to TrustRouting and confirm Remote Ready.

For full remote navigation, select Entire screen. Sharing one app only can prevent the remote operator from following a test flow across the browser, service app and Android settings. Screen sharing provides the view; Accessibility/remote-control permission is required for remote taps and navigation where the Android implementation requires it.

If your Android build requires Allow restricted settings for Accessibility, enable it only in this Remote Access troubleshooting path — not as a first install step.

10. Confirm device online / Remote Ready

Open the Admin Panel and confirm the device appears online. If you enabled remote, confirm Remote Ready status.